Beberapa waktu yang lalu Microsoft telah merilis pembaruan terbaru melalui KB5029351 untuk pengguna Windows 11, pembaruan ini termasuk ke dalam pembaruan Cummulative Update August 2023 yang mana ternyata menyebabkan sebagian pengguna mengalami Blue Screen Error.
Sampai saat ini Microsoft masih terus menelusuri penyebab masalah yang ternyata semakin meluas, beberapa sumber informasi mengatakan bahwa masalah ini disebabkan oleh sistem MSI. Sebagian pengguna juga menyarankan untuk melakukan Uninstal agar sistem kembali normal.
Microsoft is actively investigating the reports to determine if the issue is caused by the Windows Update or something else, the company told us in a statement. According to numerous reports spotted by Windows Latest, this issue is hitting MSI systems. Per reports, uninstalling the update fixes the problem of users.
Blue Screen atau BSOD sendiri disebabkan oleh banyak hal, salah satunya adalah sistem yang bermasalah ketika melakukan instalasi. Aplikasi yang kamu jalankan bisa saja mengalami Crash dan menyebabkan Blue Screen yang umumnya memberikan pesan “UNSUPPORTED_PROCESSOR”.
Cukup banyak pengguna yang memberikan konfirmasi bahwa sistem Windows 11 dari pembaruan KB5029351 mengalami sejumlah masalah Blue Screen, sebagian pengguna menuliskan bahwa mereka pengguna Intel 13th Gen.
Multiple users confirmed to Windows Latest they’re running into Windows 11 BSOD “UNSUPPORTED_PROCESSOR” after they installed the August 2023 optional patch. One user told us their device with Intel’s 13th generation processor and a Z690 motherboard cannot boot.
“Windows stop code is UNSUPPORTED_PROCESSOR. System repair successfully rolls back the update operation after several failed boots,” the reader told us.
This optional update, KB5029351 for Windows 11 22H2, was released on August 22. The official support document indicates no issues, but reports tell us the situation is different. Users have told us the problems are linked to MSI boards, whether Intel or AMD powers them.
However, it’s important to understand that not all MSI boards face the error, and there is a possibility this may be linked to the MSI BIOS update. Various comments and feedback hub posts suggest the update rolls back automatically after the blue screen error “UNSUPPORTED_PROCESSOR”.
Hingga saat ini Microsoft menyarankan pengguna untuk dapat menunda pembaruan di Cummulative Update August 2023, disarankan untuk bersabar bagi kamu yang mengalami masalah serupa. Jikalau kamu memiliki atau menemukan solusi, maka kamu bisa berbagi dengan kami melalui kolom komentar ya.
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